Frequently asked questions

You may refer your questions to: [email protected]

VIP messages have priority over regular personal messages. VIP messages are displayed at the top of the list of messages in the Inbox and in all other folders. VIP messages are kept for 6 months from the date of sending for users who do not have the Elmaz Extra service activated and without a time limit, for users with the Elmaz Extra service activated. There is no limit to the number of VIP messages you can purchase and use per day.